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Frequently Asked Questions
Please read before you ask
How do you ensure product quality?
We implement strict quality control measures at every stage of production, including raw material inspection, in-process quality monitoring, and multiple tests on finished products. All products undergo functionality and safety testing before shipment to meet customer expectations.
What certifications do your wireless chargers have?
Our products are certified with FCC, CE, and RoHS, ensuring compliance with global market standards and providing high-quality, safe products for our customers.
Do you offer customization and tailored solutions for customers?
Yes, we provide comprehensive OEM/ODM services, including customization of product features, appearance, logos, and packaging. Additionally, we offer flexible solutions to meet different budgets and market needs, ensuring your brand’s growth and success.
How do you handle product issues？
We are committed to providing comprehensive after-sales service. If there are quality issues, we will offer replacement or refund services based on the situation and respond to customer needs within 24 hours.
Do you support small-batch custom orders?
Yes, we understand that some customers require small-batch customization to test market demand. We offer flexible MOQ policies to help clients launch their projects smoothly.
What is your production lead time?
Typically, our production lead time is 15-20 days, depending on the order volume and customization requirements. With our robust supply chain, we can meet fast delivery needs.
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